Hospitality Services

Enhance Guest Satisfaction with Hotel WiFi, TV, & Phone Services

Woman with suitcase standing in home or hotel, online check-in in airline's mobile app or on the company's website for self-registration, obtaining boarding pass for quick access to flight at airport.
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What technology drives more hotel bookings than any other? Free WiFi. Savvy travelers want to be sure when they stay in your boutique hotel or B&B that they’ll have easy access points, a strong signal, and a secure network.

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Hospitality Services Statistics

TECHNOLOGY THAT DRIVES BOOKING DECISIONS

Blue bar chart showing technology preferences when booking a hospitality stay
("2019 Annual Customer Engagement Technology Study" - Hospitality Tech)

MIDDLE TIER

OWNERSHIP

The middle tier of tech guests prefer indicates that mobility, personalization and empowering guests to have "ownership" over journeys and experiences is key to positive experiences.

(Hospitality Tech)

Source

Most guests will also expect to have in-room content with Smart TVs and streaming services, so you need to make sure you’ve got the bandwidth to support these functions. Lobby screens are also a critical way to share information and promote services.

Key services for the hospitality industry can include:

Business TV

Keep your overnight guests entertained with streaming and TV services in their rooms and in common spaces. Explore business television providers.

Voice and Messaging

Guarantee guests can reach you anytime with business phone services and messaging. Talk may be cheap, but it should also be reliable.

Business Internet

Fast Internet is of critical importance, especially for business travelers. Make sure they have high-speed broadband when and where they need it with the right business Internet plan.

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